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Rich Cordray’s Legacy and  The Future of the CFPB

Rich Cordray’s Legacy and The Future of the CFPB

A former bureau official reflects on her time under former CFPB Director Richard Cordray, and explains why the industry shouldn’t be breathing a sigh of relief with his departure.

December 4, 2017

Seismic Shift

The magazine’s resident legal expert offers her take on why state and federal regulators were so active in auto finance at the close of 2014.

March 10, 2015

Mama’s Menu

The magazine’s legal wiz says regulations don’t offer much guidance when it comes to F&I menu usage. But he says there’s an unofficial rule F&I managers should consider.

December 19, 2014

What’s on the Menu?

What’s on the Menu?

The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.

November 6, 2014

Preparing for the Advertising Police

Preparing for the Meeting

The executive director of the Association of Finance and Insurance Professionals explains why he looks forward to a meeting with the Consumer Financial Protection Bureau’s new assistant director.

September 15, 2014

Failure to Pay

Can a failure to pay off a customer’s trade-in lead to a Truth in Lending Act violation? The magazine’s legal wiz details a case involving a consumer who made such a claim.

September 24, 2013

Borderline Issues

The Internet has made out-of-state sales a day-to-day occurrence. But the magazine’s legal insider says there are some precautions dealers need to consider.

August 10, 2012

Seeking Facebook's ROI

Seeking Facebook's ROI

Two dealerships share their experiences on Facebook, and talk about why they’re believers in the social network even if they can’t quantify its effectiveness.

July 17, 2012

Facts, Anyone?

Stories about dealer practices that harm consumers are prevalent, but the facts seem to be difficult to come by.

May 14, 2012

Bringing the Magazine to Life

This year will be my third F&I Conference and Expo. Whenever I talk about the two previous shows, I can’t help but tell the story about how one attendee at the 2006 show raised his hand during a compliance workshop and said, “I’m afraid to go back to my dealership.”

July 1, 2008