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Results: 54
The Power of Three

The Power of Three

If you are looking to increase your performance in F&I, put the power of three to work in your process and make it easier for your customers to choose.

September 30, 2021

4 Steps to Take Now that Will Benefit Sales Later
How Do You Delegate?

How Do You Delegate?

Giving your employees both the tools and authority are vital components of the delegation process.

August 19, 2021

When You Realize You’re the Problem…
Don’t Recruit F&I Managers, Grow Them
Data Mining: The Golden Opportunity You’re Ignoring
Help Your Dealers Close the Sale

Help Your Dealers Close the Sale

Sales consultants are led to believe great closers are born, not bred. Top trainer disagrees and shares a process you can use to seal more deals — no deception, obfuscation, or tricks required.

October 29, 2019

4 Ways Training Improves Retention and Results

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

October 2, 2019

Econtracting: Slippery Slope or Big Opportunity?

Econtracting: Slippery Slope or Big Opportunity?

Progress toward a fully online transaction may be inevitable, but you — and your finance sources — must take concrete steps toward process improvement and regulatory compliance to make econtracting work for your store.

September 24, 2019

Why Dealership Staff Fear Digital Retailing (and What to Do About It)
Winning by Design

Winning by Design

Dealership expert breaks down four key elements to building a high-performance team in today’s retail environment.

September 5, 2018

10 Building Blocks of a Dynamic Organization

Ready, Fire, Aim!

Dealer software expert makes the case for switching to an electronic menu and reaping the rewards of a swift, productive and compliant F&I process.

January 10, 2017

Ditch the Interview

Ditch the Interview

F&I pro makes a case for ditching the F&I interview. He says a quick discussion with the salesperson and a look at the customer’s credit report and trade appraisal will tell you all you need to know.

December 5, 2016

Selling Solutions, Not Products

Selling Solutions, Not Products

Great F&I professionals don’t jump to conclusions, and they don’t try to solve problems for customers. Instead, they solve problems with customers. F&I trainer explains how.

December 5, 2016

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