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Bishops, Badges, and Blenders!

Bishops, Badges, and Blenders!

True servants with a heart to make people and the industry at large better are priceless and worthy to be honored.

October 14, 2021

Manage the Red Flags Process, Not the Report

Manage the Red Flags Process, Not the Report

A dealership sold and financed a vehicle to an identity thief, even after seven red flags were identified. Truly managing the process means vetting and clearing any red flags before delivering the vehicle.

October 7, 2021

How to Charge More Than MSRP Without Getting Sued
Objection Overruled!

Objection Overruled!

How do we go from great to unstoppable? Move to the highest level of belief in your process and your products — conviction.

September 21, 2021

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