A dealership sold and financed a vehicle to an identity thief, even after seven red flags were identified. Truly managing the process means vetting and clearing any red flags before delivering the vehicle.
October 7, 2021
There are five key credit determinants that lending institutions take into consideration when making the decision to extend credit.
September 2, 2021
All four of our currently available data points suggest that a dealer cannot charge a consumer for a CPO warranty at the point of sale.
July 29, 2021
A compliant credit application process is a pivotal part of the job. Do not let the process slip or a dealership could find themselves in some deep water.
June 22, 2021
We all know identity theft is running rampant across the nation, making it even more important for dealers to do their due diligence when it comes to the digital delivery process.
May 18, 2021
If you do not have a CMS and continuous monitoring in place now, today is a good day to start.
April 6, 2021
One of the most important things a dealership can incorporate is consistent processes, and that includes a defensible paper trail.
February 25, 2021
Compliance expert shares simple tips you can use to structure your “road to the sale” training.
January 21, 2021
Knowing when to file FinCEN 83011 is serious stuff that could subject the dealership to significant fines after an audit. A little bit of training upfront could avoid some pain later.
November 3, 2020
Most dealers rely on one or more software providers to manage and document all their transactions and many businesses count on a robust disaster recovery plan in the event their IT infrastructure fails.
October 20, 2020
Checking OFAC is not a recommendation – it is required by federal statute. Not taking it seriously could result in major consequences for the dealer.
September 29, 2020
Where we had previously been moving at a sloth pace to digitize the entire buying process, the auto industry is accelerating many processes in response to COVID-19.
September 17, 2020
A dealership was recently discovered to have a prevalent policy and practice of inflating consumers’ incomes to obtain finance source approvals. Reading between the lines of the story, there are a variety of lessons to be learned.
September 3, 2020
Following a few simple recommendations puts a dealership one step closer to a solid, defensible compliance strategy.
July 21, 2020
Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every possible deal, while employing a deceptive practice to finalize the sale is simply not worth the risk.
May 26, 2020
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