Bishops, Badges, and Blenders!
True servants with a heart to make people and the industry at large better are priceless and worthy to be honored.
October 14, 2021
True servants with a heart to make people and the industry at large better are priceless and worthy to be honored.
October 14, 2021
How do we go from great to unstoppable? Move to the highest level of belief in your process and your products — conviction.
September 21, 2021
There are five key credit determinants that lending institutions take into consideration when making the decision to extend credit.
September 2, 2021
Despite the lack of true cash, we should still ask for money down on every deal.
August 12, 2021
Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.
July 13, 2021
Just like in the legal sense, consideration should mean more than money — it’s anything of value.
July 1, 2021
If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.
June 15, 2021
We’ve experienced a crazy world for over a year now, and it makes me wonder how we could measure the last 525,600 minutes from both a professional and personal perspective.
June 3, 2021
Three ingredients are necessary to consistently execute a winning performance in the F&I office.
June 3, 2021
I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.
May 11, 2021
Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.
April 22, 2021
Check your office, social media, and appearance to make certain you don’t accidentally put up a barrier.
April 13, 2021
We are all going somewhere and using a mindset GPS will assure we get to the destination we are all looking for — increased customer satisfaction, income, and profits.
March 23, 2021
What do we do when a boss or co-worker gives us a deal that would make us participate in a bad act? Our choices define us, so we need to have the courage to do the right thing.
March 9, 2021
The most frequent and damaging mistake that I encounter at dealerships is requiring people to learn in the wrong sequence. There is a better way to becoming a true professional — a simple four-step sequence of development that we can all follow.
February 18, 2021
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