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The 5 Key Credit Determinants

The 5 Key Credit Determinants

There are five key credit determinants that lending institutions take into consideration when making the decision to extend credit.

September 2, 2021

The Four Corners of the F&I House
Cash Is King

Cash Is King

Despite the lack of true cash, we should still ask for money down on every deal.

August 12, 2021

Can I Charge for a CPO?

Can I Charge for a CPO?

All four of our currently available data points suggest that a dealer cannot charge a consumer for a CPO warranty at the point of sale.

July 29, 2021

A Menu Has Its Limits!

A Menu Has Its Limits!

Properly and intentionally setting up your menu will maximize your ability to help customers and produce profit.

July 13, 2021

Monet, not Money

Monet, not Money

Just like in the legal sense, consideration should mean more than money — it’s anything of value.

July 1, 2021

Credit Application 101

Credit Application 101

A compliant credit application process is a pivotal part of the job. Do not let the process slip or a dealership could find themselves in some deep water.

June 22, 2021

Circle of Development: Refresh

Circle of Development: Refresh

If we allow our daily routine to be void of learning new information and being reminded of the principals that guide our efforts, we begin to lose our cutting edge.

June 15, 2021

525,600 Minutes

525,600 Minutes

We’ve experienced a crazy world for over a year now, and it makes me wonder how we could measure the last 525,600 minutes from both a professional and personal perspective.

June 3, 2021

Circle of Development: Execution
Out of Dealership Delivery

Out of Dealership Delivery

We all know identity theft is running rampant across the nation, making it even more important for dealers to do their due diligence when it comes to the digital delivery process.

May 18, 2021

Three PB&Js

Three PB&Js

I suggest using the PB&Js as three mnemonic devices to illustrate what the F&I job is, what it isn’t, and how to handle heat.

May 11, 2021

Circle of Development: Skillset

Circle of Development: Skillset

Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.

April 22, 2021

Overcoming Objections of Our Own Making
Compliance Is Not a Program Du Jour
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