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Prepare for Financing Contraction

Prepare for Financing Contraction

While the processes necessary to complete digital remote deliveries have been available for a while, dealers were slowly transitioning from paper-driven to digital. Coronavirus has accelerated that transition in many dealerships.

June 23, 2020

Pruning Time!

Pruning Time!

Today’s reality is presenting us with both challenging times as well as countless possibilities. Success is reserved for those that dare to prune their process to assure future growth in skills and profits.

June 23, 2020

Slow Down to Speed Up

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

June 2, 2020

Kicking the Trade

Kicking the Trade

Kicking the trade is an old-school tactic employed by unscrupulous sales people, sales managers, and F&I managers. Being aggressive and going after every possible deal, while employing a deceptive practice to finalize the sale is simply not worth the risk.

May 26, 2020

Fill the Void!

Fill the Void!

What is your F&I process filled with? Two ingredients will always drive acceptance levels, customer satisfaction, and overall profits: trust and value.

May 26, 2020

Tidy Bench, Tidy Mind

Tidy Bench, Tidy Mind

A clean office will create a sense of structure, and our industry is too regulated for you not to stay organized. With a few organizational tips, you can go from good to great.

May 19, 2020

Ferreting Out Fake Paystubs

Ferreting Out Fake Paystubs

Do you know how to vet a paystub for legitimacy? These 10 tips can help you catch the phonies.

May 13, 2020

Once In a While!

Once In a While!

Eliminating inconsistent efforts and replacing them with intentional and consistent ones is one of the secrets of those that reach the top levels of success in the F&I office.

April 23, 2020

The Great F&I Baking Show

The Great F&I Baking Show

Putting together the recipe for success isn’t as hard as it might seem with the right ingredients.

March 17, 2020

Compliance Isn’t Just for the Finance Office
Surf's Up

Surf's Up

Navigate the waves of change to ensure long-term F&I success.

February 27, 2020

Get an ‘A’ on Your Next Compliance Audit

Get an ‘A’ on Your Next Compliance Audit

F&I pros and consultants have at least two things in common: Both want to protect the dealership and its customers, and both have a job to do. Here’s how to ace your next audit.

February 27, 2020

Shortcuts and Compliance Are Not Complementary

Shortcuts and Compliance Are Not Complementary

Compliance expert lists four shortcuts no sales or F&I professional should take in 2020. Spoiler alert: Forging the customer’s signature is still a federal crime.

February 27, 2020

Is Sales Punching a Crime?

Is Sales Punching a Crime?

BMW is the latest manufacturer to be accused of falsifying new vehicle sales reports, a practice that has led to lawsuits and investigations. Are dealers conspirators or victims?

February 27, 2020

Surroundings Lead to F&I Success!

Surroundings Lead to F&I Success!

Like it or not, your performance is affected by the people and conditions around you. Top trainer has a two-step process for taking control of your F&I environment.

January 20, 2020