Experts Urge Dealers to Unite Sales and F&I
Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.
November 18, 2019
Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.
November 18, 2019
Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.
October 10, 2019
FrogData analysts say auto dealers can set more appointments, close more sales, and reduce costs by building a lead follow-up process based on timing by lead source.
October 7, 2019
The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.
October 2, 2019
A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.
September 25, 2019
A new infographic from LoJack illustrates how GPS-powered inventory management maximizes front-end profits, drives customer retention and service revenue, and reduces lost loyalty.
September 16, 2019
A new DealerPolicy study finds 83% of customers would buy auto insurance as part of their car-buying process — but only 9% were given the opportunity.
September 11, 2019
A new report makes the case for chasing value over price, a strategy that auto dealerships nationwide are adopting to generate higher front-end & back-end grosses while earning lifelong service customers.
September 10, 2019
A new J.D. Power survey finds car buyer demand for semiautonomous safety technology is threatened by overbearing alerts that are causing many to disable their systems, increasing the risk of a collision.
August 27, 2019
Roadster analysts say many American car buyers and lessees are wary of F&I product presentations and frustrated by lengthy, inefficient processes and a lack of transparency in pricing.
August 13, 2019
Cox Automotive’s 2019 Dealership Staffing Study finds approximately 20% of dealership staff are likely to look for another job in the next six months, a problem that could be solved with a greater focus on attracting younger generations to dealership work.
July 23, 2019
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