As an inventor, Ben Franklin was known for the lightning rod, bifocals, and the Franklin stove, among other inventions. He is also responsible for a closing technique F&I trainer John Tabar says is an effective tool when faced with the all-too-common postponement objection.
August 7, 2018
'I’ll take my chances' is an all-too-common objection heard in the F&I office. F&I Trainer John Tabar offers the perfect response when that classic line is used to object to a vehicle service contract.
April 3, 2018
When affordability is the objection, F&I trainer John Tabar says the job of the F&I manager is to show customers why they can't afford not to have the protection. He explains in his latest F&I Tip of the Week.
March 6, 2018
Have you ever had trouble getting back on track after a customer raises an objection? F&I trainer John Tabar says what you need is a good transition statement.
February 27, 2018
While a manufacturer’s warranty can certainly help sell a vehicle, it can also sometimes be a hurdle in the F&I office. Ron Reahard provides a solution in his most recent edition of "So Here's the Deal."
November 29, 2015