Search Results

Best Match Date Posted
Close
Expand All
Results: 89
Trial Closes: Impact by Design

Trial Closes: Impact by Design

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant talks about the differences of soft and hard trial closes and how they can impact a sale.

December 2, 2021

F&I Tip of the Week: Introducing Risk

F&I Tip of the Week: Introducing Risk

The foundation to an effective menu disclosure is a thorough conversational interview. Explore this skill with John Tabar in this F&I Tip of the Week.

November 30, 2021

F&I Tip of the Week: Avoiding the F&I Present Bias Trap
F&I Tip of the Week: Help Me or Sell Me

F&I Tip of the Week: Help Me or Sell Me

"Do I matter to you?" This is a question your customers want to know when you're interviewing, presenting the menu and gaining commitment. Learn more with John Tabar in this F&I Tip of the Week.

November 23, 2021

F&I Tip of the Week: Don't Let the Lender Decide
F&I Tip of the Week: Choose to Change
How to Respond to a Customer

How to Respond to a Customer

In this video, David McKellar from the Automotive Training Academy by Assurant will discuss the difference between a statement, a question and an objection. Your ability to respond appropriately to each of these 3 responses from a customer can affect your sales results.

November 4, 2021

F&I Tip of the Week: No Goes Through Maybe

F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

November 2, 2021

F&I Tip of the Week: What Did You Learn Today?
F&I Tip of the Week: The Walls Have Ears

F&I Tip of the Week: The Walls Have Ears

Very few things can completely crush credibility and trust with your customer more than an unprofessional comment being overheard in the dealership. Tune-in to this F&I Tip of the week, with John Tabar, to learn more!

October 19, 2021

F&I Tip of the Week: Getting Comfortable with Video
F&I Tip of the Week: You Can't Recover From a Lack of Trust
Who Moved My Cheese?

Who Moved My Cheese?

In this video, Trent White from the Automotive Training Academy by Assurant references the story “Who Moved My Cheese” and how it relates to the auto industry.

October 7, 2021

Remaining Non-Confrontational

Remaining Non-Confrontational

In this video, Trent White with the Automotive Training Academy by Assurant explains how to take a professional approach to being non-confrontational.

September 2, 2021

Protecting Against the Bubble Burst

Protecting Against the Bubble Burst

In this video, Dwayne Wiggins with the Automotive Training Academy by Assurant discusses the current market conditions and how you can protect your future business.

August 5, 2021

a Bobit media brand

Create your free Bobit Connect account to bookmark content.

The secure and easy all-access connection to your content.
Bookmarked content can then be accessed anytime on all of your logged in devices!

Create Account