Search Close Menu

Search Results

Best Match Date Posted
Close
Expand All
Results: 52
Accept/Decline Form

Accept/Decline Form

American Financial F&I University's Tip of the Month, with Joe Porter.

April 2, 2020

F&I Tip of the Week: Lease-Complementing F&I Protections

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it's those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.

March 30, 2020

F&I Tip of the Week: What You Don't Know

F&I Tip of the Week: What You Don't Know

A quick follow-up call to every sold F&I customer can clear up post-delivery misinformation and concerns, reduce unwinds and chargebacks, and generate referrals. UDS’s John Tabar has the details you need to add this important component to your process today.

March 24, 2020

F&I Tip of the Week: Take a Checkup

F&I Tip of the Week: Take a Checkup

True professionals could sell F&I in shorts and a T-shirt. But what message would that send to your customers? In this Tip of the Week, John Tabar of UDS explains why F&I managers need to graduate from business casual to businessperson the moment they step off the show floor and into the box.

March 17, 2020

F&I Tip of the Week: The ‘Reduce to the Ridiculous’ Close
Utilize the Trade

Utilize the Trade

Of all the places to get great information to build your menu and bring value to the products you are going to present to the customer, the trade in is a very critical tool that can help you make your menu come to life. American Financial & Automotive Service's Joe Porter is here to help you utilize the trade.

March 5, 2020

F&I Tip of the Week: Want to Be a Better Closer?

F&I Tip of the Week: Want to Be a Better Closer?

In today’s tip, I thought I would share a secret that will help you bypass objections and concerns and start enrolling your customers into multiple products on each delivery.

March 3, 2020

F&I Tip of the Week: Complain or Teach

F&I Tip of the Week: Complain or Teach

F&I managers bear a heavy workload and countless responsibilities. It’s fair to complain when sales mishandles a deal. But UDS’s John Tabar learned the hard way that teaching is more effective. Watch this Tip of the Week to learn how to prepare and deliver the F&I training your showroom needs.

February 25, 2020

They Build a Good Car

They Build a Good Car

How can we effectively address the need for protection on good cars? How do we establish needs awareness about this? And all while not damaging brand loyalty? American Financial's Dwayne Wiggins responds to all these questions and more in this week's tip!

February 6, 2020

F&I Tip of the Week: Listening to Books

F&I Tip of the Week: Listening to Books

Lifelong learners excel in the business office, where there is always a new skill, best practice, or motivational technique to learn and apply. UDS’s John Tabar tells you how to devote time to developing the soft skills that sell F&I products without sacrificing work or family time in this scholarly Tip of the Week.

January 27, 2020

F&I Tip of the Week: Five Star Review

F&I Tip of the Week: Five Star Review

Car buyers are researching F&I products online. Will they find your dealership? Join John Tabar of UDS as he shares a simple, no-cost process that will add SEO-friendly content about your products to your website and give you new insights into the F&I customer experience.

January 20, 2020

F&I Tip of the Week: One Better Question

F&I Tip of the Week: One Better Question

You reach the end of your menu presentation and your customer declines every option. Now what? In this Tip of the Week, John Tabar of UDS walks you through a four-step process that helps cost-conscious car buyers discover the incredible value of the F&I products you sell.

January 13, 2020

F&I Tip of the Week: Update Your Interview

F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

January 9, 2020

F&I Tip of the Week: Risky Business

F&I Tip of the Week: Risky Business

How are your callbacks going lately? Banks and finance companies want to lend money to your customers, but the approval process is increasingly automated. UDS’s John Tabar has the process you need to negotiate with bank reps, find ways to reduce risk, and deliver the deal in this Tip of the Week.

December 16, 2019

F&I Tip of the Week: Eliminate Product Confusion

F&I Tip of the Week: Eliminate Product Confusion

Why do so many customers tell you they don’t need a service contract because they already have AAA? Pitching the side benefits of an F&I product can obscure its core purpose. American Financial’s Dwayne Wiggins offers a two-step solution you can implement today.

December 5, 2019