Do you worry that brand and dealership loyalty is a thing of the past? It’s true that today’s car buyers and service customers have more information and options than ever before. But your reliance on an outdated communications model isn’t helping your retention efforts — in fact, it’s probably hurting it.
Check out “Why You Can’t Convert or Keep Your Best Leads” to learn:
- Why customers are abandoning businesses that don’t offer prompt, accurate responses with every contact.
- How an omnichannel approach benefits every department, from the BDC and front desk to sales, F&I, and service.
- How prompt, reliable communication improves your relationships with your factory, vendors, and partners.