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American Financial & Automotive Services

Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

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Complimentary, Virtual Training Offered by the Automotive Training Academy

To assist dealers in this unprecedented time, the Automotive Training Academy is offering complimentary, virtual training for all dealerships.

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American Financial F&I University's Tip of the Month, with Joe Porter.

Glenn Polk Is the F&I Dealer of the Year

Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of the Year Award.

F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.

Wheeler to Lead Attendees as Industry Summit Emcee

Ritch Wheeler, vice president of training at American Financial & Automotive Services, will serve as master of ceremonies at Industry Summit in November.

American Financial Receives Multiple Honors in 2019 DCAs

Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.

F&I and Showroom Names 2018 F&I Pacesetters

The magazine reveals the names of the seven organizations vying to be crowned F&I Dealer of the Year, sponsored by American Financial & Automotive Services.

Fixing the F&I Time Delay

Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.

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Cause for Concern: CEOs Take the AFSA Stage

Executives representing leading auto finance sources gathered at the American Financial Services Association’s 2018 conference to discuss the present and future consequences of inflated lease returns, declining used-car values, and rising interest rates.