Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of the Year Award.
American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.
Ritch Wheeler, vice president of training at American Financial & Automotive Services, will serve as master of ceremonies at Industry Summit in November.
Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.
The magazine reveals the names of the seven organizations vying to be crowned F&I Dealer of the Year, sponsored by American Financial & Automotive Services.
Self-selection tools can reduce your average turn, accelerate deliveries, and improve F&I production.
Executives representing leading auto finance sources gathered at the American Financial Services Association’s 2018 conference to discuss the present and future consequences of inflated lease returns, declining used-car values, and rising interest rates.
NADA Chairman Wes Lutz laid out the association's priorities and touched on a number of pressing topics at the American Financial Services Association (AFSA)’s 2018 Vehicle Finance Conference.
Meet the two operations that were also in the running for the American Financial & Automotive Services Inc.-sponsored F&I Dealer of the Year.
Four of the industry’s top F&I trainers will be swimming the aisles during F&I Think Tank’s Shark Tank, a stump the pro-like session that will allow attendees to get answers to their most troublesome customer objections, deal situations and departmental issues.
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