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Assurant

My Uncle is a Mechanic

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant explains how to handle the mechanic in the family objection.

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Cost of Vehicles Today = Electronics

In this video, Trent White with the Automotive Training Academy by Assurant breaks down the cost of your actual vehicle vs. the cost of the electronics inside.

How to Sell More F&I in the Service Bay

How dealerships can enlist service advisors to sell protective products after the sale.

Tekion Announces First F&I Partnership with Assurant to Improve Digital Experience in Automotive Retail

Partnership will speed up the F&I process, increasing efficiencies for retailers and streamlining digital and in-store experiences for consumers.

Riding the Wave of Enthusiasm

In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.

Assurant Combines American Financial & Automotive Services and Assurant Dealer Services into One Premier Dealership Development Organization

Assurant acquired American Financial & Automotive Services in the Spring of 2020 and has leveraged the best products and practices of both organizations to create one team to service dealer clients.

Properly Exposing the Need for a Service Contract

In this video, Trent White with the Automotive Training Academy by Assurant, reviews techniques to effectively expose clients to the need for a service contract based on a major buying motive in today’s market.

Trial Closes: Impact by Design

In this video, Dwayne Wiggins from the Automotive Training Academy by Assurant talks about the differences of soft and hard trial closes and how they can impact a sale.

How to Respond to a Customer

In this video, David McKellar from the Automotive Training Academy by Assurant will discuss the difference between a statement, a question and an objection. Your ability to respond appropriately to each of these 3 responses from a customer can affect your sales results.

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Remaining Non-Confrontational

In this video, Trent White with the Automotive Training Academy by Assurant explains how to take a professional approach to being non-confrontational.

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