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CarMax

CarMax Looks to Expand Digital Retailing Push

The pre-owned dealer group’s online prequalification portal played a key role in its captive finance company's 7% increase in first-quarter originations. The group is currently testing a home-delivery service as well as an online vehicle appraisal tool.

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FTC Approves Settlements With CarMax, Asbury, West-Herr

The Federal Trade Commission last week approved settlements with CarMax, Asbury Automotive, and West-Herr Automotive Group, which the regulator charged with failing to disclose that some pre-owned vehicles offered for sale had unrepaired safety recalls despite the companies' claims of rigorous vehicle inspections.

CarMax Opens West Coast Reconditioning Hub

CarMax has opened a store in Murrieta, Calif., that will include a four-lane auction and serve as the West Coast reconditioning hub for the nation's largest retailer of used cars.

CarMax, Asbury, West-Herr Automotive Settle FTC Recall Advertising Charges

The three retailers agreed to settle FTC charges that they touted rigorous inspections while failing to disclose that some vehicles were subject to unrepaired safety recalls. The FTC also finalizes orders against GM and two other sellers in similar cases settled earlier this year.

Protestors Gather at Calif. CarMax Location Over Recalled Vehicle Sales

Protestors flocked to a Roseville, Calif., CarMax store today to protest the sale of recalled vehicles and to call on the FTC to investigate the used-vehicle retailer.

11 Consumer Groups Ask FTC to Crack Down on CarMax

A coalition of consumer-protection groups asked the FTC to investigate CarMax for selling recalled vehicles. CarMax officials claim the chain is doing the best it can with a broken system.

Quality Trumps Price for Car Buyers, CarMax Reports

For the second straight year, car buyers said “quality” is the most influential factor when shopping for a vehicle in CarMax Inc.'s annual consumer survey, with more than double the amount of respondents choosing quality over price in this year’s study.

Mota Motors Adds Former CarsDirect Exec

Mota Motors tabbed Ken Potter, the former vice president and general manager of automotive at CarsDirect, as the company’s new chief revenue officer.

CarMax Reports Increase in Used-Car Sales in 2Q

CarMax Inc. reported net income of $103 million in the second quarter ended Aug. 31, compared with $14 million in the year-ago period.