Longtime VAS President Bill Breindel will remain on board as CEO and Chairman, but says Sopocy will take over the day-to-day leadership.
The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.
The new online tool allows service departments to enter multiple claims and multiple jobs at once without having to call in the claim. Company officials said claims can be submitted through the portal in about two to three minutes.
Trace Thaxton will be responsible for overseeing the company's claims, operations, and reinsurance departments. He previously served as the head of customer care and relations for AGIA Affinity's Scottsdale division.
GAP rates are on the rise. Insiders say dealers should welcome the increases, adding that the performance of this core F&I product points to a severe slowdown in the next 24 months.
AUL Corp. has launched an e-claims portal for dealers and repairs facilities that allows users to submit claims quickly and easily.
Protection plan administrator Maximus Auto Group has released an app that allows its customers to view and manage their contracts, file a new claim, contact a rep and more. The company has also expanded its digital platform to include online claim filing.
F&I Administration Solutions LLC has announced a strategic partnership and systems integration with dentGuy Network’s “DASH” System, resulting in the full integration of dentGuy Network’s appearance claims processing solution with F&I Admin’s SCS Auto administration solution.
VPay provides a fully automated claims payment solution that aims to prevent fraud, eliminate reconciliation efforts and increase customer loyalty.
StoneEagle’s SEcureARCH system will streamline the process of rating, selling and the complete administration of vehicle service contracts and other F&I products for SunPath customers.