J.D. Power and Associates encourages automakers to address economic challenges, not just tout environmental advantages, to increase EV sales.
The marketing technology company has released 130 new e-mail marketing templates for its rewards-based loyalty-and-retention program.
Five of the company’s marketing programs for sales and service are now eligible for iMR sales matching funds and/or parts advertising funds.
MP's WorldClass PORTAL provides a central location for the dealership's customers to view all multi-point inspection information with a click of the mouse.
Digital marketing solutions provider AULtec Inc. has acquired North Carolina-based e-autobusiness, a company specializing in customer acquisition and retention solutions for automotive retailers.
A study by Maritz Research CEBenchmarks revealed that the auto industry outperforms several other industries when it comes to providing a quality customer service experience.
Auto Point Inc. was selected by General Motors as a Customer Sales and Service Retention (CSSR) Plus-up Vendor for an important segment of GM customers.
CAR-Research XRM’s mobile CRM enables users to update accounts, access sales and service stats, follow up on leads and more from their smartphone.
J.D. Power and Associates announced that Hyundai earned the top spot in its 2012 Customer Retention study.
The convergence of the real and digital worlds is upon us, and marketers are scrambling to capitalize. Learn how some dealers are making sure auto retailers don’t miss out.
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