DMEautomotive’s new MasterCall service operates like a 24/7 business development center for dealers, conducting customer follow-up calls and answering inbound calls after business hours.
The 50-store group is looking to solve the service generation gap and keep next-gen customers engaged through a new app created by DMEautomotive.
New research indicates that aftermarket service chains are nabbing the largest share of service business, and an aging fleet and customer base continue to threaten dealership service profits.
DMEautomotive’s latest white paper revealed that the aging customer base is significantly favoring aftermarket chains' service profits while threatening those of new-car dealerships.
DMEautomotive unveiled its Driver Connect dealer-branded mobile app for iPhone, iPad and Android devices.
DMEautomotive announced the launch of Best Chance Equity Communications, a program designed to help dealers build up late-model, used-vehicle inventory, move more new vehicles and increase customer sales retention.
DMEautomotive’s new customer loyalty program provides extensive reporting options so that dealers can easily measure and monitor results and their return on investment.
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