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David Robertson

F&I Think Tank Adds Top Compliance Experts

Six of the industry’s top compliance experts will be at the Sheraton Tampa Riverwalk Hotel to lead a 20 Group-like session on compliance. Aside from fielding questions from attendees, the group will tackle some pervasive regulatory myths surrounding the F&I office.

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Becoming a Better Professional

The AFIP’s executive director says not all goals require a Herculean effort to complete. He lays out a plan for setting and achieving simple, meaningful objectives every 90 days.

Take a S.W.O.T. at Success

Given the many changes taking place in the F&I field, the AFIP’s executive director says a little self-inspection is in order if you hope to win the F&I trifecta.

‘Is It Compliant?’ to Cap Midwest Compliance Summit

Organizers of Compliance Summit have announced that the event will conclude with “Is It Compliant?”, an open-forum discussion of the topics raised in the course of the conference.

AFIP’s Robertson Joins Midwest Compliance Summit

Organizers of Compliance Summit have announced that David Robertson, executive director of the Association of Finance & Insurance Professionals, will speak at the Midwest event this month.

Eliminating Elmer Fudd Responses

AFIP head warns against pretending to know the answers to serious questions in a misguided effort to placate customers.

5 Steps to Trouble-Free F&I

The AFIP’s executive director says it’s possible to have the best of all F&I worlds. He details a plan for satisfying customers, increasing revenues and avoiding regulatory hassles.

‘Best’ Is Not Always Best

AFIP’s executive director reminds us why the word “best” should be avoided when discussing financing or lease rates with customers.

What’s on the Menu?

The Mad Marv-moderated compliance panel at Industry Summit 2014 addressed supposed menu-governing regulations, the hybrid manager, tablet menus and the CFPB.

Mastering F&I

The magazine’s compliance expert says talent will only get you so far. To rise above the rest, he says one needs to become a student of the F&I game.