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Lexus Dominates 2019 Resale Value Awards

J.D. Power unveiled its latest Resale Value Awards for mass-market and luxury vehicles, including six model-level awards for Lexus and four more for Toyota.

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Report: Infotainment, Automation Boost New-Vehicle Appeal

J.D. Power analysts say the appeal of new vehicles has improved for the fifth consecutive year, accelerated in part by improved infotainment systems and semiautonomous driving technology.

JD Power: Initial Quality Stalls After 4 Years of Acceleration

Genesis, Kia, and Hyundai lead J.D. Power’s Initial Quality rankings for the second straight year, but new-vehicle quality scores are flat overall, driven by a decline among 18 of 31 major U.S. brands.

KBB.com Names 2019 Brand Image Award Winners

Honda, Lexus, and Toyota lead the nonluxury, luxury, and truck categories in Kelley Blue Book’s latest rankings of factories that successfully generate ‘attention and enthusiasm’ among new-car buyers.

Fiat Chrysler to Electrify 30 Models by 2022

The company's executive leadership, including outgoing chief executive Sergio Marchionne, outlined the new investments during a June 1 investors meeting. Marchionne presented a five-year plan for the company, even though he has said he will retire in 2019.

J.D. Power: Quality Not Exclusive to Highlines

J.D. Power’s annual dependability rankings include a strong showing from a number of mass-market manufacturers, including Toyota, General Motors and Hyundai.

Want vs. Need: A Lesson in Salesmanship

Industry veteran tells an entertaining tale of a conquest sale from 40 years ago to relay three key lessons about salesmanship and the art of listening.

Wash. Dealer Ordered to Pay $74,000 for Deceptive Advertising

Rairdon’s Dodge Chrysler Jeep of Kirkland agreed to pay $35,125 in civil penalties and $39,210 in costs and fees. The dealership was charged with violating the state's Consumer Protection Act for sending out 7,025 promotional mailers that mimicked official NHTSA recall notices.

Below-Prime Car Buyers Less Loyal Than Average Car Buyers

A new brand loyalty report from CarFinance.com found that below-prime car buyers are less loyal than the average car buyer. Kia topped the list of brands this group is most loyal to.

Dataium ASI: Retiring Models Attracting Attention

Dataium reports this week that automotive shopper intensity declined across all segments for the second consecutive month in September. But the research firm believes shoppers are adjusting their browsing behaviors in preparation for the holidays.