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Moving Up the Ladder Isn’t for Everyone

In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.

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Stop Losing Customers to Third-Party Service Contract Marketers

If more dealers sold VSCs to their own customers, it would be extremely effective in re-directing this marketplace back to dealerships, which is where these products historically were sold.

Used Inventory in High Demand: How Dealers Can Sell More F&I Products in 2021

With a few key strategies in mind, auto dealers will be better equipped with the right F&I product portfolio to meet the needs of the growing number of people shopping for used vehicles in 2021.

Circle of Development: Skillset

Three areas of skillset development are critical to success, but these skills do not come naturally for most of us, so they must be intentionally developed.

The Calm After the Storm

Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.

Overcoming Objections of Our Own Making

Check your office, social media, and appearance to make certain you don’t accidentally put up a barrier.

F&I Tip of the Week: Walk In Through the Back Door

How can I get my enthusiasm at work back? John Tabar from UDS shares his advice in this F&I Tip of the Week.

Agent Summit Returns to Las Vegas

Agent Summit 2021 will take place at the Bellagio Las Vegas, Aug. 29 – Sept. 1.

Why Post-Sale Marketing Matters

The model of selling vehicles alone is not enough to grow and drive profits for a dealership.

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How to Sell F&I Products Remotely

Including access to F&I products in your digital process is critical to the success of your online retail strategy.