Search Close Menu

Tag Search Result

F&I

The Rhythm of the Sales Conversation

When customers feel free to speak and share their opinions, they feel understood. F&I professionals that intentionally make the conversation a two-way interaction build high levels of trust and profits.

Read more

Sell the Experience

The goal should always be to listen and understand your customers better, not just to present a menu and overcome an objection.

F&I Tip of the Week: Avoiding Down Time

What should you do, or say, to fill the time when recalculating payments to illustrate the customer's choices? Tune in to this F&I Tip of the Week with John Tabar of UDS to find out!

F&I Tip of the Week: Does Your Paycheck Need a Tune-up?

If your paycheck could use a tune-up, my suggestion is to go where you get your vehicle tuned up ... your service department. Tune in to this Tip of the Week with John Tabar from UDS.

So You Want to Be an Agent

Is there life after being an F&I manager? The answer is yes. But the work of an independent agent and trainer isn’t for everyone. A reinsurance expert and former dealer lists five prerequisites for what could be a highly rewarding career change.

F&I Tip of the Week: Product Knowledge Vs. Understanding

Product knowledge does not always translate to product understanding by the customer, so don't assume they are already aware of the features and benefits your product offers. John Tabar from UDS here with this F&I Tip of the Week.

This is Not Normal

This is not the new normal. In this tip, Ritch Wheeler with American Financial's F&I University explains how today is not the new normal and what you can do moving forward to ensure you have a more satisfying and profitable experience in the business office.

DO OVER!

I suggest those of us in the car business — and maybe others too — should occasionally shout “do-over” as though we were kids again.

EasyCare Adds Lifted & Medium Duty Truck Protection Plans

Available for trucks classed as medium duty and those fitted with lift kits, this new offering gives dealers an opportunity to offer extended protection for these vehicles—which comprise a growing segment of US auto sales.

Read more

A Blockbuster Process In a Netflix World

Insight presentations are today; features and benefits presentations are so yesterday…and hopefully will soon be as hard to find as a Blockbuster store.