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F&I presentation

F&I’s Holy Grail

An expert in windshield treatments says the two-decade-old product can deliver benefits no other protection can — that’s if it’s presented correctly.

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Reaching the Peak

F&I insider says producers can only reach a level of production and success that they persistently and actively pursue. So to reach your peak, you need to set your sights higher, and you need to develop the following five traits.

Up Close With F&Idol's Stephanie Cooper

Stephanie Cooper went from newbie to seasoned pro in just a few years thanks to hard work and the support of her product rep and sales team. In September, she became the winner of the 2013 F&Idol contest.

Deadline for 2013 F&Idol Contest Is This Friday

The deadline to submit entries for the 2013 F&Idol contest is this Friday, August 9. On the line is $3,500 in cash, as well as a trip to Industry Summit 2013.

[Video] F&I Tip of the Week: Give Buyers a Free 'No'

Most customers will say ‘No’ when you ask them if they have any questions about the products you presented on the menu. But there’s a small twist you can add to the end of that question that will determine how the rest of the conversation goes.

[Video] Tip of the Week: Presenting the Right Options

A good discovery interview doesn’t mean anything unless your product presentation matches what you’ve learned about the customer. The F&I Professor explains how that’s done in F&I's Tip of the Week.

Menu Reboot

This year’s F&I Conference finished strong with an electric debate over the usefulness, benefits and possible drawbacks of the mobile menu.

Nailing the Pitch

The current movement toward high-performance wheels and run-flat tires has made road hazard protection a no-brainer — that is, if you follow three simple steps to the sale.

[Video] Tip of the Week: How Compliant Is Your Presentation?

United Development Systems’ Gerry Gould gets a little controversial in his newest Tip of the Week. The director of training for United Development Systems talks transparency, ethics and the different between a noncompliant and compliant presentation.

IAS Takes F&I Selling Online

IAS announced that it will release SmartOffer, an e-mail-based F&I presentation program designed to allow dealers to present and sell product to Internet customers.