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F&I training

Reduce to Ridiculous

We have all used the sales technique known as 'Reduce It to the Ridiculous' at some time or another, which sounds something like, “It’s only pennies a day.” Here’s an updated version that opens it up to reality.

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To Do or Not to Do

F&I managers should channel a “do it right” mindset when conducting business, and following a few tried and true practices can increase your profits.

What’s Wrong with F&I Turnover

The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.

Do This, Not That!

Here are two truths that reveal the concepts of a powerful process that moves customers and us.

F&I for Non-F&I Managers

Raising the F&I acumen of all managers associated with sales is a smart move.

Find the Onion!

If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.

iA American Introduces The 15-Minute F&I Turn and New Las Vegas Training Facility

An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.

Close on Something Else

Welcome an objection, embrace it and create an irresistible offer that makes “yes” easy, and then close on something else.

Riding the Wave of Enthusiasm

In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.

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Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

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