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F&I training

American Financial Receives Multiple Honors in 2019 DCAs

Voters ranked American Financial & Automotive Services placed in the top three in six categories for the second straight year in the 2019 Dealers’ Choice Awards.

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F&I Is All About Attitude

Whether you’re starting your day, ending your day, or powering through a tough deal, a willing attitude is the fastest and most productive way to accomplish it.

KPA Wins Second Straight Online Training Library Award

KPA has been named as a 2019 Online Learning Library Top 20 Company by Training Industry Inc. for the second consecutive year.

Are You Menu Selling or Menu Telling?

Top trainer shares three questions every F&I manager should be asking themselves, all of which have little to do with your choice of menu and everything to do with the way you’re using it.

RoadVantage Wins Third Straight DCA Diamond for F&I Products

Voters in the 2019 Dealers’ Choice Awards ranked RoadVantage No. 1 in the F&I Products category, the company’s third straight Diamond award and fifth straight contest with at least one win.

Assurant Expands Dealership Career Development Program

The Assurant Performance Institute’s new Financial Service Manager courses are designed to improve overall dealership production while elevating top F&I performers.

Vision Adds Reahard F&I Product Videos

Vision Dealer Solutions has added product videos produced by Reahard & Associates to its proprietary VisionTouch F&I menu.

Make Every Minute Count in F&I

F&I director offers four tips you can use to start your day with a bang and maintain a level of urgency that will fuel your presentations and make your time between customers more productive.

3 Steps to Cure F&I Burnout

Sales and managerial incompetence, cash customers, and bad weather all can contribute to severe F&I burnout and greener grass disease. Before you attempt to make a change while your performance is trending downward, try this three-step process guaranteed to positively influence your situation.

Is Technology Changing F&I or Is F&I Changing Technology?

The rapid evolution and advancement of dealership systems and selling tools has led some F&I managers to fear new technology and others to embrace it. Whether you’re in Flintstones or Jetsons mode, you need a plan to meet or exceed your customers’ expectations.