F&I managers should channel a “do it right” mindset when conducting business, and following a few tried and true practices can increase your profits.
The truth be told, when a dealership accepts mediocracy, it’s the dealership to blame for the issues at hand.
Here are two truths that reveal the concepts of a powerful process that moves customers and us.
Raising the F&I acumen of all managers associated with sales is a smart move.
If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.
An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.
Welcome an objection, embrace it and create an irresistible offer that makes “yes” easy, and then close on something else.
In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.
Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.
Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.
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