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J.D. Power and Associates

J.D. Power to Acquire NADA Used Car Guide

J.D. Power and the NADA have announced an agreement under which J.D. Power will acquire NADA’s Used Car Guide business. The deal is expected to close early in 2015’s third quarter.

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Buffett Won’t Steer F&I, Defends Franchise Model

The Billionaire investor weighs in on a host of topics, from Tesla and the franchise system to his acquisition of the Van Tuyl Group and the opportunities that lie in F&I.

Ready to Charge

Auto finance sources reveal that they, too, are focused on the customer experience, and say they are ready for what’s expected to be another great year for auto sales.

J.D. Power: In-Car Tech Impacting Dependability, Brand Loyalty

Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.

J.D. Power Projects Best February Sales in 13 Years

Total light-vehicle retail sales are expected to reach 1.3 million units in February, the highest total for the month since 2002, according to projections from J.D. Power and LMC Automotive.

J.D. Power Projects Best January Sales in 10 Years

J.D. Power and LMC Automotive expect the industry to realize its best January for new-vehicle sales since 2004, with the firms projecting sales of 932,000 units.

J.D. Power Projects Highest December SAAR in Eight Years

New-vehicle retail sales in December are expected to reach a SAAR of 14.2 million units, the highest level since 2006.

Lincoln, VW Captives Rank Highest in Customer Satisfaction, JD Power Reports

The firm's annual study shows that Lincoln Automotive Financial Services ranked highest in the luxury segment, while Volkswagen Credit took top honors in the mass-market segment.

NADA: New-Car Sales to Rise to 16.94 Million in 2015

At the NADA /J.D. Power Western Automotive Conference this week, NADA Chief Economist Steven Szakaly predicted that new-car and light truck sales will hit 16.94 million units in 2015.

Industry Could Realize Best October Since 2004, Say Analysts

The October retail sales forecasts from J.D. Power and Kelly Blue Book are in, and they are predicting a solid sales performance in what is traditionally the second weakest month of the year for car sales.