Buick, Porsche Lead Latest Sales Satisfaction Index

J.D. Power analysts ranked Buick and Porsche highest among mass market and highline brands in its latest study dedicated gauging satisfaction and future loyalty among U.S. car buyers.
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Wages continue to rise for workers at U.S. new car dealerships, who earned an average of $72,800 in 2018, according to a midyear NADA Data report.
CNA National has appointed seasoned executive Jeff Weston to the newly created position of chief product officer.
Assurant has teamed with Vehicle Administrative Services to bolster its Assurant Resource Automotive division’s roadside assistance offering with enhanced customer service and reporting.
Apple TV, Roku, and other connected TV devices have become the entertainment hub for millions of households. So why are so many dealers still spending all their TV dollars on traditional ads?
The U.S. division of Chinese electric vehicle manufacturer Zotye Automobile announced it has signed agreements with 100 U.S. dealers in advance of its planned 2021 debut.
F&I managers who are ready to take the next step in their careers must seek out training focused on leadership, deal structure, compliance, and other essential skills for professional development.
A group of U.S. Porsche dealers is piloting the German factory’s first-ever online sales and financing option, designed to limit the customer’s dealership experience to final signatures and delivery.
Dale Carnegie called it ‘the sweetest and most important sound in any language.’ Add this powerful word to your F&I vocabulary and learn how to leverage it throughout your process — and truly make it your own — all in this can’t-miss Tip of the Week from UDS’s John Tabar.
J.D. Power analysts ranked Buick and Porsche highest among mass market and highline brands in its latest study dedicated gauging satisfaction and future loyalty among U.S. car buyers.
A group of U.S. Porsche dealers is piloting the German factory’s first-ever online sales and financing option, designed to limit the customer’s dealership experience to final signatures and delivery.
Shiraaz Sookralli faces 20 years in prison after admitting to charges of fraud and embezzlement relating to a multimillion-dollar scheme to sell nonexistent Porsches from a South Florida dealership.
The Things’ Andre Nalin has released a list of 19 vehicles whose quality or dependability falls short of their six-figure price tags, led by the Porsche Cayenne SUV.
J.D. Power unveiled its latest Resale Value Awards for mass-market and luxury vehicles, including six model-level awards for Lexus and four more for Toyota.
July deliveries increased 1.3% in the first monthly U.S. new-vehicle sales report to include none of the Detroit 3 automakers, but the seasonally adjusted annualized rate fell below 17 million for the fourth time this year.
J.D. Power analysts say the appeal of new vehicles has improved for the fifth consecutive year, accelerated in part by improved infotainment systems and semiautonomous driving technology.
An analysis of more than 35,000 loans for pre-owned vehicles on the LendingTree platform finds Tesla, Porsche, and Lexus buyers had the highest average credit scores.
Honda, Lexus, and Toyota lead the nonluxury, luxury, and truck categories in Kelley Blue Book’s latest rankings of factories that successfully generate ‘attention and enthusiasm’ among new-car buyers.
For its new Total Ownership Experience Awards, J.D. Power looked at results from its five iconic automotive studies to determine which automakers do the best job overall of satisfying customers through the different stages of vehicle ownership.