Pulling Out All the Props
The right prop can be the perfect objection killer, but choose your tools wisely.
The right prop can be the perfect objection killer, but choose your tools wisely.
Working a prospect over the phone requires a different skill set than welcoming an ‘up’ in to the showroom. Sales expert shows you how it’s done.
Starting out in F&I is never easy, but the magazine’s resident expert lays out a game plan to get F&I ‘newbies’ off on the right foot.
Forget those New Year’s resolutions. Here are six things you can do to improve your chances in the showroom in 2011.
It takes more than skill to be the best. Sales columnist lays out three intangibles that separate the good from the bad.
VisionMenu Inc. released a free online F&I sales and compliance course for powersports F&I managers. The three-hour training course, which covers the F&I sales process, F&I products, menu-selling and compliance, is a standard feature of VisionMenu and VisionMenu Plus.
It’s still the one department where profits are made, but the F&I office can’t do it alone. Veteran trainer breaks through F&I’s five biggest roadblocks.
Just because customers decline a product or service at the time of purchase doesn't mean they won't reconsider if asked again.
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