The Cox Automotive Service Industry Study finds that as dealerships leverage technology to enhance the customer experience, they can capture more service market share.
Increasing a dealerships service absorption begins with the reconditioning for its used car inventory and ends with the timely service marketing of those customers.
In addition, Quantum5 will acquire Dave’s successful Fixed Ops Mastermind and Vision and Values Coaching brands enabling him to carry on his vision.
With Service Valet, dealerships can empower their clients to schedule, approve, and pay for vehicle repairs at their convenience without ever leaving the comfort of their home or office.
Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.
The best way to counter long-term changes in consumer behavior is by embracing change through innovation.
Parts and services departments offering Sunbit see unprecedented growth.
Xtime announced the integration of CenPOS’s payment solution with Xtime’s Spectrum platform, offering a new payment option to dealership service customers.
Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.
Ford Motor Co. announced four recalls for seven vehicles sold in the U.S. and Canada, including 1.2 million Explorers that could be affected by a rear suspension issue dating back to the SUV’s 2010 redesign.
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