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Podium Adds Webchat to Customer Communications Platform

The software firm’s new feature allows dealers to manage and respond to all webchats from a single dashboard, consolidating SMS/text, Google Business Messaging and Facebook Messenger conversations into one place.

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Amazon Enters the Vehicle-Shopping Business

The ecommerce site stopped short of saying it's looking to compete against lead sites like Cars.com, TrueCar, and Edmunds.com, describing its new web page as a car research destination and automotive community designed to help 'customers get the information they need when shopping for vehicles, images, videos, customer reviews.'

Auto/Mate Integrates With Nissan’s Dealer System

Auto/Mate's dealership management system is now fully integrated with Nissan's dealer communication system, officials announced this week.

Lojack Launches New Dealer Training Website

The Lojack Learning Management System provides several training modules designed to improve customer satisfaction at the dealership and help sell the LoJack product.

2 Dealers Receive Dataium’s Web Awards for April

Ron Carter Hyundai and Antwerpen Hyundai Catonsville have each received an award from Dataium for the month of April.

Pinterest Introduces Web Analytics Tool

The site's new tool will allow marketers with a verified website to monitor what users have pinned from their site, as well as what pins have been repinned and clicked on the most by other users.

Dataium Upgrades Web Reporting Tool

Dataium has upgraded its VisiCogn INSITE, a business intelligence and data reporting application dealers can use to track their websites’ performance and consumer preferences.

NADA University Announces Legal, Regulatory Webinars

NADA University announced it is now offering all of its legal and regulatory webinars — live and on-demand — at no cost to NADA and American Truck Dealer members and their staffs.

Dealer.com Updates SocialRelationship Manager

Dealer.com unveiled an enhanced version of its SocialRelationship Manager (SRM) solution, which aggregates every major online social media channel into a single-login access page called ControlCenter.

FordDirect Debuts DealerConnection Elite Website Service

FordDirect announced the launch of its new website solution for Ford and Lincoln Dealers, DealerConnection Elite.