Here are two truths that reveal the concepts of a powerful process that moves customers and us.
Raising the F&I acumen of all managers associated with sales is a smart move.
If you are good at discovering purpose, people will like you and trust you, and if you are selling, they will buy from you.
An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.
Welcome an objection, embrace it and create an irresistible offer that makes “yes” easy, and then close on something else.
In this video, Dwayne Wiggins from the Automotive Training Academy explains how being enthusiastic about your customers new vehicle can help engagement, as well as gain critical intel on them.
Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.
Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.
Here are a few ways to move your focus from closing to connecting.
The amount of time and effort needed to create multiple revenue streams into F&I may be less than you think, and a few extra hours a week over time will deliver incredible results.
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