Nicole Munro, who will speak at Industry Summit 2012, begins her three-year term as the youngest chair in the history of the ABA’s Consumer Financial Services Committee.
VinSolutions' chief sales officer will delve into CRM best practices and will showcase processes employed by some of the best dealers in the country.
Payment technologies expert Michael Kaplan joins the Subprime Conference to present "Cash Payments for a Digital World."
Two celebrated trainers will delve into the minds of customers at the magazine’s annual industry get-together. Attendees will learn how to read body language and get strategies for helping customers understand why they need what’s on the menu.
Mark Dubois, an expert in buy-here, pay-here operations, will lead a session at the 2012 Subprime Conference on how buy-here, pay-here operators can improve collections and reduce delinquencies.
The Internet, leasing and F&I’s true success measurement will be the subjects of three separate workshops slated for Industry Summit 2012. Leading those sessions will be celebrated F&I trainers Ron Reahard, Gerry Gould and George Angus.
Tony Dupaquier says there isn’t an objection he can’t handle, and the director of F&I training for American Financial & Automotive Services (AFAS) Inc. will put that claim to the test at Industry Summit 2012.
New CRM Convention to feature Mike Overy, who will lead a session on connecting a dealership's business development initiatives with its CRM system.
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