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internet sales

AutoUSA Becomes Authorized Agent for AVA Virtual Sales Assistant

The AVA Virtual Sales Assistant helps salespeople manage more leads by engaging with customers and acting as a liaison between the customer and the sales department.

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Making a Bid

eBay Motors’ online marketplace is no longer exclusive to sellers of unique and one-of-a-kind vehicles, with more dealers using it to expand their market reach and increase sales.

Solving the eBusiness Puzzle

The eBusiness model has yet to take F&I offices by storm, primarily because dealers don’t see the profit potential. Technology insider offers five reasons they need to join the revolution.

Deconstructing the Internet Shopper

We know car buyers love the Internet, but what sites drive their buying intentions? A new study discovered that today’s consumer is driven by research, not brand.

FordDirect, Ford Motor Company Name Internet Dealers of the Year

FordDirect and Ford Motor Company announced Feb. 5 that Galpin Ford of North Hills, Calif., and Hines Park Lincoln of Plymouth, Mich., are the Ford and Lincoln-Mercury Internet Dealers of the Year for 2011.

F&I’s Role in the New Economy

Is it time for the F&I manager’s role to expand? Industry experts offered their advice for handling the post-recession consumer.

The Internet: False Prophecy or Holy Grail?

'The customer is always right' is a tried-and-true retail philosophy, but the editor questions whether that holds up when it comes to Internet sales.

Internet-Driven Car Sales Projected to Grow in 2010

In a new survey on Internet-based car sales, half of the dealers surveyed said they expect Internet sales to represent more than 30 percent of their total car sales in 2010.

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