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Lincoln

Ford Using Carfax Reports for CPO Programs

Ford has selected Carfax to provide vehicle history reports to customers who take advantage of Ford and Lincoln certified pre-owned programs.

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FordDirect Launches Reputation Management Service

FordDirect’s social media management service will provide both Ford and Lincoln dealers with guidance, tools and resources to help them manage their online reputation across 20 social media websites.

Luxury Sales to Remain Solid, Forbes Insights Predicts

A study by Forbes Insights revealed that the company anticipates luxury auto sales to stay strong into the foreseeable future.

FordDirect Launches DealerConnection Video Showroom

FordDirect, a joint venture between Ford Motor Company and its franchised dealers, launched DealerConnection Vehicle Showroom (VSR). The solution is based on SiSTeR's Technologies' VSHOC and Publisher platform.

FordDirect Debuts DealerConnection Elite Website Service

FordDirect announced the launch of its new website solution for Ford and Lincoln Dealers, DealerConnection Elite.

Ford Credit Launches Lincoln-Branded Captive

Ford Motor Credit Company announced the launch of Lincoln Automotive Financial Services (LAFS), a new captive established to serve Lincoln customers.

Toyota, Ford Top Hybrid Vehicle Scorecard List

The Union of Concerned Scientist’s Hybrid Scorecard rankings named Toyota- and Ford-built hybrids as the top models on its annual list.

Lincoln Extends Free Maintenance Offer

The Lincoln brand will now permanently offer its Lincoln Complimentary Maintenance Program to all new customers beginning with 2011 model-year vehicles.

Detroit Brand Dealers Most Improved in 2010 Satisfaction Study

Mercedes-Benz dealerships ranked highest in the 2010 Pied Piper Prospect Satisfaction Index (PSI) U.S. Auto Industry Study, which used “mystery shoppers” to measure and compare how consumers are treated when shopping.

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Lincoln Offers Free Scheduled Maintenance

Two weeks after revealing plans to expand the Lincoln brand and enhance the customer experience, the company announced last Friday that it would provide free scheduled maintenance for customers who purchase or lease new 2010 or 2011 Lincoln vehicles this summer.

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