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online reputation management

NY Attorney General Cracks Down on Fake Reviews

Attorney General Eric T. Schneiderman announced an agreement with 19 companies to stop writing fake online reviews and to pay more than $350,000 in fines.

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Yelp Takes On Law Firm Over Fake Reviews

Yelp filed another lawsuit against a company that allegedly posted fake reviews. This time, the complaint was filed against a law firm that successfully sued Yelp over its advertising practices.

Cactus Sky Combines Products to Create Integrated Solution

Cactus Sky Communications has combined its Pot of Gold and eReputationBuilder solutions, which are designed to help dealers reengage unsold prospects and generate online reviews from one place.

Social Media App Provides Real-Time Alerts to Dealers

Digital Air Strike releases a mobile extension to its Social Logix reputation management system. The new offering allows dealers to respond instantly to reviews or comments on 20 different sites.

SOCIALDEALER Now Supports Google+ Pages

Dealers can now manage their Google+ Pages through SOCIALDEALER’s reputation management system.

DealerRater Beefs Up Reputation Management Offerings

Dealers enrolled in the company’s Certified Dealer Program can now leverage positive online reviews from multiple third-party review sites. The company also expanded its review feed customization tools.

GM Adds Digital Air Strike as Certified Partner

General Motors certifies Digital Air Strike’s reputation management solution, which will be made available to the carmaker’s Standards for Excellence dealers.

J.D. Power: Online Ratings, Social Networks Impact Dealer Selection

The research firm’s newest study shows that males are significantly more likely than females to consult ratings/review sites when selecting a dealer, whereas females are significantly more likely to consult social networking sites.

SOCIALDEALER Beefs Up Reputation Management System

SOCIALDEALER’s web platform now allows dealers and OEMs to monitor and respond to customer reviews in real time, and across multiple review sites.

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FordDirect Launches Reputation Management Service

FordDirect’s social media management service will provide both Ford and Lincoln dealers with guidance, tools and resources to help them manage their online reputation across 20 social media websites.

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