Service

Mazda Canada Chooses Xtime for Service Retention

Mazda’s 163 dealership service departments in Canada are now using Xtime’s service scheduling and check-in platform.

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MPi Changes Name to AutoPoint

Under the new name, the company will place greater focus on automotive service. The company also announced it will be consolidating five of its offices into a single facility in February.

New Payment Tool Designed to Streamline Service Transactions

SwervePay Auto’s new cloud-based solution is designed to eliminate ‘phone tag’ delays between service departments and their customers.

EasyCare Roundtable to Cover Service Department Practices

The EasyCare Service Manager Roundtable will be held in both New England and Atlanta in August. It will feature a workshop with premier service manager and advisor training specialist Jeff Cowan.

2014 GM Models to Include New Maintenance Plan

The two-year/24,000-mile program covers four service visits in a 24-month period. It’s also transferrable to subsequent owners.

Dent Wizard Launches Reconditioning Retail Program

Dent Wizard’s MINT is a dealership-based cosmetic reconditioning retail program designed to provide a dedicated on-site dealership facility to help generate greater service department profits.

Equifax Bolsters Automotive Services Team

Equifax announced three new additions to its Automotive Services division, part of the firm’s effort to accelerate the development and distribution of new products and services to the automotive industry.

Cars.com Invests in Online Repair Source

Cars.com's investment in online auto repair solution RepairPal positions the company to enhance its service category, according to company officials.

MediaTrac Offers Free E-Mail Campaigns for Sandy-Affected Dealers

MediaTrac is coming to the aid of dealers affected by Hurricane Sandy by offering them free e-mail campaigns to reach customers.

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Car-Research XRM, ADAM Systems Launch CRM Solution

The new data integration application brings all customer data under one solution, and allows for a seamless exchange between departments.