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Service Contracts

Conn. Dealer Charged in Service Contract Scam

A used-car dealer is accused of pocketing more than $13,000 in vehicle service-contract sales, leaving customers without the protections they though they purchased.

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F&I and Showroom Extends Deadline to Enter F&Idol Contest

The deadline to enter F&I and Showroom's F&Idol contest has been extended to Monday, Aug. 25. At stake is up to $3,500 in prize money and a trip to Industry Summit 2014.

Fueling the Service Pump

The F&I office can fuel a dealership’s service-retention efforts. F&I insider offers up some recommendations designed to drive car buyers into the service lane.

AUL Wins Dealers’ Choice Award

AUL Corp. won the Gold award in the Service Contract Provider category in Auto Dealer Monthly's 2014 Dealers' Choice Awards.

Dealer Ordered to Pay $50K for VSC Fraud

A dealership manager was ordered to pay at least $50,000 for keeping money given to him by customers for extended service contracts.

Vehicle Dependability Declines

In the same month Consumer Reports advised consumers to skip vehicle service contracts, J.D. Power reported that vehicle dependability declined for the first time in 15 years.

Ford Awarded for Service Contract Excellence

Ford Motor Co.’s service contract business was recognized by the Global Warranty and Service Contract Association last week for its customer-driven, innovative approach to reviewing claims.

RV Warranty Forever Selects Dealer in Arizona

RV Warranty Forever has named Robert Crist and Company RV and World Wide RV the exclusive RV Warranty Forever dealer group in the Phoenix Valley and northern Arizona.

RoadVantage Extends Coverage Terms on F&I Offerings

The F&I product provider is now offering coverage terms of up to seven years on its full line of ancillary products.

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F&I Industry Loses VSC Pioneer

Dick Winzer, the founder of Automotive Professionals Inc., passed away this month at the age of 86. Former employees and colleagues credit him with being one of the first to develop computerized claim adjusting and processing.