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training

F&I Tip of the Week: Avoiding the F&I Present Bias Trap

F&I managers are faced with constant responsibilities that compete for their time. Explore tactics to avoid the "Present Bias" with John Tabar.

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F&I Tip of the Week: No Goes Through Maybe

We've all heard "no, thank you" during a menu presentation, so how do we turn a "no" into a "yes"? Find out with Brown & Brown Dealer Services' John Tabar, in this F&I Tip of the Week.

Are You a Three Percenter?

Training expert shares attainable qualities that can help propel your skills in the F&I office.

Computers Can Smell Fear

Experienced F&I managers know that dealership operating systems and menu applications come and go, so they adapt.

F&I Customers Are Just Like Us!

Continue to study the different customer types and personalities and how best to serve them, and remember: We are customers too.

Tips to Stay Compliant During F&I Presentations

The best way to ensure that your staff maintains compliance is through proper training.

Brightline Dealer Advisors Unveils New Training and Education Framework for Automotive Dealerships

Dealerships report 23% YOY increase in contract sales after implementing modules.

American Guardian Announces 2022 AGWS University F&I Training Schedule

New monthly webinars provide insights and education to agents and dealers.

Quantum5 Ushers in Next Evolution of Training with People-First BDC Program

Quantum5’s BDC training program uses a three-step process to help dealerships improve customer communication, build meaningful relationships, and manage customer expectations to improve overall BDC profits.

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Peace of Mind is at a Premium

Becoming skilled on helping each individual self-discover their needs and then motivating them to act on that discovery, is an amazing talent – That’s what we call an F&I professional.

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