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Training

Fill the Void!

What is your F&I process filled with? Two ingredients will always drive acceptance levels, customer satisfaction, and overall profits: trust and value.

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Protective Asset Protection Makes Online Dealer Training Institute Available During COVID-19 Pandemic

Online training program helps F&I personnel elevate skills to improve profit and customer satisfaction levels.

Free F&I Product Videos for Your Online Sales

Ron Reahard of Reahard & Associates, Inc. announces their popular F&I product videos will be made available to dealers free of charge for 120 days.

Accept/Decline Form

American Financial F&I University's Tip of the Month, with Joe Porter.

The Great F&I Baking Show

Putting together the recipe for success isn’t as hard as it might seem with the right ingredients.

3 Keys to Data-Driven Sales Training

Set your salespeople up for long-term success at your dealership.

Surf's Up

Navigate the waves of change to ensure long-term F&I success.

UDS/BBDS Promotes John Tabar to VP of Training

UDS/Brown & Brown Dealer Services announced the promotion of John Tabar to Vice President of Training.

New Research Shows Consumers Crave Convenience

Brand experience centers, at-home maintenance, service pick-up and drop-off: These are the modern automotive dreams, new research shows.

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F&I Tip of the Week: Update Your Interview

American Financial’s Dwayne Wiggins wants you to interview — but not interrogate — every F&I customer. Refresh your approach with smart, pointed questions that demonstrate value and preempt objections in this powerful Tip of the Week.