John Vecchioni, the F&I Professor, reveals the best objection-handling technique he’s ever come across. United Car Care’s national trainer also explains the “Pirates Method” of objection handling.
There are two things every finance manager must determine when working with a customer. United Car Care’s John Vecchioni explains how those two things will shape how the menu is presented in F&I’s Tip of the Week.
“Guaranteed” is a powerful word when making a sale, which is why United Car Care’s F&I Coach recommends ditching GAP's acronym when presenting it to customers.
United Car Care’s John Vecchioni, also known as the F&I Coach, reminds F&I managers about the importance of partnering with sales and service in this week’s Tip of the Week
United Car Care’s John Vecchioni says it’s time for those in the business of selling cars to start thinking like entrepreneurs, and stop waiting for that killer ad to do all the work.
F&I Coach John Vecchioni details a simple and effective process for introducing customers to the service department.
F&I Coach John Vecchioni offers five points F&I producers need to consider when coaching salespeople.
John Vecchioni, national trainer for United Car Care, debunks the myth that cash buyers don’t make for good F&I customers. He also identifies the one product that can rescue your averages.
The F&I coach, John Vecchioni, offers a few tips on how to make role-playing an effective exercise. The national trainer for United Car Care also talks about the critical role one’s colleagues play.
John Vecchioni offers five steps to achieving a proper customer turnover from sales to F&I. United Car Care’s director of F&I development also offers some useful tips on how salespeople can really tee up the F&I manager.
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