Online and Offsite: Building Value Outside the Traditional Retail Model

There is no denying that the world of automotive sales has changed. Customers today are looking for faster, more transparent sales processes, and they have a wide range of tools at their fingertips to learn everything they need to know about every vehicle they are considering before ever stepping foot in a dealership — if they even come to a dealership to complete the sale in the first place.F&I is not an exception. Technology has improved by incredible leaps, and dealerships today have a wealth of tools at their disposal to connect with customers whenever — and wherever — they want, to ensure this critical part of the process isn’t left behind. But having the tools available and using them are two very different things.In this webinar you’ll learn:

• The challenges of selling to off-site customers, and how to overcome them. 
• Merging on-site and off-site processes for a single, seamless customer experience. 
• The skills necessary for making off-site F&I sales possible. 
• How to meet customer expectations, while increasing F&I sales.

Scott Penn Vice President of Retail Strategy, Easycare | EasyCare

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