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April 2010 - Feature

What’s the New Normal?

By Gregory Arroyo

With lenders in a better mood these days, could we see a return to normalcy? Well, not so fast. Consumers still need some TLC.

Tags: asset-backed securitization, Editorial Page, inventory management, NADA

April 2010 - Feature

Technology Takes Center Stage

Speaking on legislation that could enact the Consumer Financial Protection Agency, AFSA's Bill Himpler said the new agency might be off the table, but warned that regulators "still want a pound of flesh from the bank industry." As if on cue, Sen. Christopher Dodd (D-Conn.) who is championing finance reform legislation, unveiled a new bill in March that would create a consumer division inside the Federal Reserve, which AFSA opposes.

By Gregory Arroyo

Dealers at the industry's annual get-together said the Internet will set the terms for the market's recovery.

Tags: AFSA, CREDIT UNION, dealer participation, F&I products, Internet, inventory management, NADA, service department, social media, technology

April 2010 - Cover Story

Data-Driven Success

<b><i>Deal Jacket</b></i><br>
<b>Name:</b> Bill Pearson, co-owner of Finish Line Ford <br>
<b>Location:</b> Peoria, Ill.<br>
<b>Software Providers:</b> DMS – Reynolds; Menu – Ristken; Inventory – vAuto, Reynolds and Liquid Motors; Desking – Reynolds; Lead Generation – Dealer.com, AutoTrader.com, Cars.com and more; CRM – Dealer.com<br>
<b>F&I products:</b> vehicle service contracts, GAP, credit life insurance, roadside hazard protection, tire-and-wheel protection, key replacement

By Justina Ly

Ford dealer talks about how software helped his Peoria, Ill.-based outlet stay out of the red last year, and now has him primed to increase sales by 750 units.

Tags: F&I products, F&I revenue, inventory management, Software, used-vehicle inventory, used-vehicle sales

January 2010 - Feature

The Evolution of the Front-End

By Gregory Arroyo

The magazine chats with F&I guru Ron Martin about how the front-end has evolved since the onset of the economic downturn.

Tags: F&I products, front-end, inventory management

December 2009 - Feature

Preparing for Tax Season

By Rob Hagen

One thing is for certain, tax season won’t be like years past. Getting an early start is still key, but strategies will need to be reexamined. Find out what dealers are doing differently this year to prepare for this huge selling opportunity.

Tags: inventory management, lender relations, marketing, tax season

December 2009 - Cover Story

Stock Up/Stock Down

Software solutions are quickly taking the guessing game out of inventory management. Tools like the one offered through Resource Automotive's VIP Total Dealership Solutions program can even tell dealers which used vehicles lend themselves to higher F&I profits.

By Gregory Arroyo

Experts believe the volatility the used-vehicle market experienced this year may not be temporary, and say dealers will need a culture change if they hope to succeed in this new environment.

Tags: Cash for Clunkers program, DEALERTRACK, Edmunds.com, inventory management, Kelley Blue Book, NADA Used Car Guide, Resource Automotive, used-vehicle market, vAuto

August 2009 - WebXclusive

Taking the BHPH Plunge

By Rob Hagen

So you’ve decided to give it a go. The first thing you need to do is create a business plan for your new buy-here, pay-here operation. Special finance trainer provides the five things your business plan must have.

Tags: BHPH, BHPH collections, buy-here, pay-here , deal structure, initial capital, inventory management, portfolio management, underwriting policies

May 2009 - Feature

It’s All About The Deal

By Gregory Arroyo

You know, the more things change, the more they stay the same. As much as I wish I could claim to be the first to apply that phrase to the F&I office, I can’t. The credit must go to Julie Horns, an F&I pro I talked to for my technology story.

Tags: Editor's Page, inventory management, lead generation, NADA

May 2009 - Cover Story

Downturn Opens Door for Technology

By Gregory Arroyo

Despite the prospect of losing dealer customers, software makers see a silver lining in today’s economic downturn. In fact, some providers believe the recession will be the vehicle to the industry’s digital future.

Tags: ADP Dealer Services, Chrysler Financial, dealer management system, DEALERTRACK, inventory management, NADA, RouteOne, technology provider

May 2009 - Feature

4 Keys to Inventory Management

Use a four-part plan to help you manage your used-vehicle inventory.

By Tim Zierden

Tim Zierden, general manager of inventory management solutions at DealerTrack, shares how a dealership can improve its inventory management.

Tags: DEALERTRACK, inventory management

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Done Deal

Gregory Arroyo
Being the Consumer

By Gregory Arroyo
‘Be easy to do business with’ isn’t just some trainer-created slogan; it’s what today’s market demands.

Mad Marv

Marv Eleazer
The Truth About PVR

By Marv Eleazer
F&I’s from-the-trenches columnist says there might be more to calculating PVR than simply dividing F&I gross by monthly retail sales.

Sales Driver

Cory Mosley
A Basic Problem

By Cory Mosley
Getting back to basics is good for slumps, but they do nothing to push you forward. F&I’s sales columnist weighs in.

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F&I and Showroom - March 2010

In This Issue
Here are some of the Highlights:

  • Pink-Slip Protection: What’s the Holdup?
  • 5 Steps to Social Media Success
  • Pricing Value in the Internet Age
    And much more…

  • News Channels