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Want vs. Need:  A Lesson in Salesmanship

Want vs. Need: A Lesson in Salesmanship

Perfecting  the  F&I Turnover

Perfecting the F&I Turnover

Protecting the Finish

Protecting the Finish

Nothing but the Truth

Nothing but the Truth

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Tip of the Week
F&I Tip of the Week: The Impact Statement

Knowing your product’s features and benefits is critical, but F&I trainer John Vecchioni says that information won’t do any good without a solid impact statement. Find out what he means in his latest F&I Tip of the Week.