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September 2009 - Feature

A Dealer’s Guide to Compliant Paperwork

By Joe Bartolone

As most dealers know, paperwork can be a friend and foe. Compliance expert provides his guide for correcting 10 of the most common paperwork errors.

Tags: book-out sheets, Compliance, credit applications, credit reports, Dealer's Guide to Compliant Paperwork, driver's licenses, F&I menus, forms programming, OFAC checks, rebate forms, sales department, used vehicles

March 2009 - Feature

Tackling Adverse Action Notices

By James S. Ganther, Esq.

Compliance expert explains what situations require dealers to send adverse action notices to consumers.

Tags: Adverse Action Notice, APR, credit applications, Denying Credit, ECOA, Fair Credit Reporting Act

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