E-NEWSLETTER

Resource Automotive Inc., a training, consulting and financial services provider and a unit of The Warranty Group Inc., today announced an agreement with the Mopar division of Chrysler Group LLC to provide dealers with wholesale mechanical parts training and support.

Tags: Chrysler, Mopar, Resource Automotive, service department, The Warranty Group

Auto Point Inc., a provider of vehicle lifecycle management services, released today a series of video e-mails dealers can use to drive more service business.

Tags: fixed operations, online marketing, service department

Vision Marketing Group introduces “Repair Assurance,” a vehicle service agreement that provides consumers with an advocacy service to represent them when dealing with auto repair facilities or warranty companies.

Tags: F&I products, service department, VEHICLE SERVICE CONTRACT

Mobile Productivity Inc. (MPi), a provider of service department solutions, released a free eBook called, “Key Secrets to Customer Pay Success,” which highlights how dealers use technology and better processes to increase their fixed-operations profits.

Tags: fixed operations, service department, service revenue, training

Frontier Infiniti, a Northern California dealership, uses MPi's EDGE solution to help it achieve better vehicle inspection completion rates, increase its up-sell per inspection and boost its service revenue.

Tags: fixed operations, service department, service revenue

Auto/Mate Dealership Systems has completed two key integration points between its Automotive Management Productivity Suite and Mazda North American Operations’ dealership communication system.

Tags: Auto/Mate, Mazda, service department

Gus Johnson Ford in Spokane, Wash., boosted its service-department revenue to $50,000 per month after it used LoyaltyTrac, a service-retention program created by MediaTrac.

Tags: CUSTOMER SERVICE, service department

Dealer.com and DriverSide have formed an exclusive partnership and will launch a series of products for new- and used-car franchises, the first of which will add fixed-ops content to Dealer.com’s platform.

Tags: fixed operations, service department

Parayil & Mann Dealer Services Inc. (PMDS) has added ServiceUps, a suite of customer communication tools for the service department, to its DealerUps customer relationship management (CRM) system.

Tags: customer relationship management system, online marketing, service department

@utoRevenue, a provider of retention marketing solutions, introduced @utoVoice Live, a new service to drive higher retention and service department results.

Tags: marketing solutions, service department

eMenus Automotive,TimeHighway, and Sterling Partners Limited joined forces to form Integrated Premier Automotive Customer Solutions (iPACS), a Web-based service menu with a service scheduling solution and optional Web-based call center and marketing solutions.

Tags: CSI, Menu Selling, service department

Mobile Productivity Inc. (MPi), a provider of profitability tools for auto dealer service departments, announced Monday that Mercedes-Benz USA has endorsed the MPi World Class Inspection (WCI) system to Mercedes-Benz dealers throughout the U.S.

Tags: service department