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TAG SEARCH RESULT: F&I Presentation

May 2018, F&I and Showroom - Feature

One Giant Leap for F&I

©gettyimages.com/bubaone

By Rick McCormick

Top trainer says it’s time for F&I professionals — particularly the vets — to let go of the past and embrace the changes facing automotive finance and protection products.

Tags: F&I Presentation, F&I products, F&I sales, F&I training, Reahard & Associates, Rick McCormick

April 2018, F&I and Showroom - Feature

The ’90s Called: They Want Their Presentations Back

Photo via Getty Images. 

By Lloyd Trushel

Are you still rolling out the old NASCAR close? F&I insider says F&I offices need to get with the times and ditch those ‘Buy it now or bad things will happen’ pitches.

Tags: Customer Experience, Customer Loyalty, Customer Service, F&I Menu Presentation, F&I Presentation, F&I Technology, F&I training

December 2017, F&I and Showroom - Feature

Popping the F&I Question

The promposal craze was first mentioned in the Dallas Morning News in 2001, and continues to grow in popularity and scale each year. MTV even launched a series called “Promposal.” Although the promoposal is just a microcosm of society, the author says it illustrates the need for people to feel special about making decisions.

By Dwayne Wiggins

F&I trainer says F&I offices can learn a lot from the current ‘promposal’ craze. He offers a three-step process for converting your one-size-fits-all presentation into a personalized, needs-based proposal.

Tags: F&I menu, F&I Presentation, F&I process, F&I products

March 2016, F&I and Showroom - Feature

Equip, Train & Adapt

Photo courtesy of iStock. 

By Jim Maxim Jr.

F&I technology expert says dealers and F&I pros who embrace digital solutions will have more success with customers of all ages.

Tags: eMenu, F&I Presentation, NADA Convention and Expo, technology

June 2015, F&I and Showroom - Feature

Excel-erate the Experience

By Gerry Gould

Making customers wait can doom the F&I process before it begins. The magazine’s resident F&I trainer details a time-saving process designed to put customers in a buying mood.

Tags: F&I manager, F&I Presentation, F&I process, Gerry Gould

December 2014, F&I and Showroom - Feature

F&I’s Holy Grail

By Martin S. Mason

An expert in windshield treatments says the two-decade-old product can deliver benefits no other protection can — that’s if it’s presented correctly.

Tags: F&I Presentation, F&I products, windshield protection

April 2014, F&I and Showroom - Feature

Reaching the Peak

By Rick McCormick

F&I insider says producers can only reach a level of production and success that they persistently and actively pursue. So to reach your peak, you need to set your sights higher, and you need to develop the following five traits.

Tags: F&I Presentation, F&I training, objection handling

November 2013, F&I and Showroom - Feature

Up Close With F&Idol's Stephanie Cooper

Stephanie Cooper, standing with IAS’s Bob Corbin and F&I and Showroom’s Gregory Arroyo, accepts her award after being named winner of the 2013 F&Idol contest at the F&I Conference in Las Vegas.

By Brittany-Marie Swanson

Stephanie Cooper went from newbie to seasoned pro in just a few years thanks to hard work and the support of her product rep and sales team. In September, she became the winner of the 2013 F&Idol contest.

Tags: F&I Presentation, F&Idol, Industry Summit

November 2012, F&I and Showroom - Feature

Menu Reboot

Tom Wilson, dealership development manager for American Financial and Automotive Services, said interest in the mobile menu was low among the 100 dealers he surveyed in his mountain states region.

By Gregory Arroyo

This year’s F&I Conference finished strong with an electric debate over the usefulness, benefits and possible drawbacks of the mobile menu.

Tags: F&I Presentation, Gregory Arroyo, Industry Summit 2012, Innovative Aftermarket Systems, iTap Menu, Jim Maxim, Jr., Mark Thorpe, Matt Nowicki, mobile menu, Nick Sennett, paper menu, Shawn McCool, The Impact Group, Tom Wilson

October 2012, F&I and Showroom - Feature

Nailing the Pitch

By Rick McCormick

The current movement toward high-performance wheels and run-flat tires has made road hazard protection a no-brainer — that is, if you follow three simple steps to the sale.

Tags: F&I, F&I Presentation, product, Rick McCormick, sales

February 2012, F&I and Showroom - Cover Story

Head of the Class

Hoy Fox Toyota Finance Director Victor Martin Del Campo poses with Dealer Principal Steve Fox and Finance Managers Ozzy Herrera, Larry Salcedo, Julio Cervantes (Hoy Fox Lexus) and Matthew McCoey.

By Jennifer Washington

Since buckling down and hitting the books in 2011, the finance team at Hoy Fox Toyota has been enjoying bigger numbers and stronger confidence in their store’s processes.

Tags: F&I department, F&I manager, F&I menus, F&I Presentation, F&I process, F&I products, F&I sales, Finance, GSFSGroup, Gulf States Toyota

October 2011, F&I and Showroom - Feature

Lights, Camera, Action!

By Jennifer Washington

These five individuals were named category winners for having the best on-camera F&I presentations in five categories. Find out what strategies they employ in the F&I office.

Tags: F&I Presentation, FandIdol, GAP, Industry Summit 2011, key replacement, Service Contracts, Tire and Wheel, Vehicle Theft

March 2011, F&I and Showroom - Feature

Pulling Out All the Props

By Gerry Gould

The right prop can be the perfect objection killer, but choose your tools wisely.

Tags: F&I menus, F&I Presentation, F&I products, Sales Tactics

May 2004, F&I and Showroom - Feature

Part 5: Negotiate the Plan

By Jan Kelly

Mastering the art of negotiation includes using the power of small numbers and making an impression with your last words.

Tags: F&I Presentation, Tips for Success, training

March 2004, F&I and Showroom - Feature

Part 4: The Presentation

By Jan Kelly

On your mark . . .

Tags: Customer Service, F&I Presentation, Tips for Success, training

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Blog

So Here's the Deal

Ronald J. Reahard
Sharing the Profit

By Ronald J. Reahard
After losing members of his sales team, a dealer asks the magazine’s resident F&I expert for his take on paying salespeople on F&I income.

Menus Don’t Work Miracles

By Ronald J. Reahard
A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I professional.

Avoiding the AAA Objection

By Ronald J. Reahard

(Video) Capture Missed VSC Sales

By Ronald J. Reahard

Done Deal

Gregory Arroyo
GAP Suffers Another Setback

By Gregory Arroyo
The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

Car Buyers Need F&I

By Gregory Arroyo
Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

Protecting F&I’s Future

By Gregory Arroyo

Game Almost Over

By Gregory Arroyo

Mad Marv

Marv Eleazer
Comply Like Nobody’s Watching

By Marv Eleazer
His Madness wants F&I pros to commit to ethical dealings with customers and finance sources because it’s the right thing to do, not just for the very real threat of reprisal.

'We Never Buy This Stuff'

By Marv Eleazer
Every F&I pro gets the occasional ‘F’ customer, but they’re a small part of your business and they’re not worth a minute of mental anguish.

Stop Painting Dealers With a Broad Brush

By Marv Eleazer

I Love F&I. How About You?

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler