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TAG SEARCH RESULT: Hiring

April 2018, F&I and Showroom - Feature

But the Dude Can Sell!

By Gil Van Over

Overlooking past misdeeds and criminal convictions to land top-performing salespeople puts dealers at risk of losing everything when risky hires revert to old habits.

Tags: Crime, Gil Van Over, Hiring, showroom

March 2018, F&I and Showroom - Feature

Finding the Right Match

By Dave Druzynski

Hiring expert says talent scouts can learn a lot from online dating profiles. He explains how to punch up your job ads to tell the dealership’s story and create genuine excitement among job-seekers.

Tags: Auto/Mate Dealership Systems, Dave Druzynski, Hiring, hiring manager, human resources, job advertisement

June 2017, F&I and Showroom - Feature

Beyond the Résumé

By Shaka Dyson

F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.

Tags: F&I manager, F&I training, Hiring, hiring manager, showroom

October 2016, F&I and Showroom - Feature

5 'Tells' of a Lying Job Candidate

By David Druzynski

Human resources expert reveals the five traits hiring managers need to look for when interviewing a prospective candidate.

Tags: Hiring, human resources, Tips, training

May 2016, F&I and Showroom - Feature

6 Ways to Hire for Success

Courtesy of iStock. 

By Scott Bergeron

Hiring to get the body count up can be a recipe for disaster. Personnel expert explains why dealers and managers need to hire character first and credentials second.

Tags: Hiring, management, NADA, Pay Plans, training

January 2015, F&I and Showroom - Feature

Part 2: Costly Hires

By Dave Druzynski

Human resources expert returns for Part 2 of his two-part series on costly hires. This time, he lays out a hiring process designed to weed out unqualified or untrustworthy candidates.

Tags: employment, Hiring, human resources

December 2014, F&I and Showroom - Feature

Part 1: Costly Hires

By Dave Druzynski

Human resources expert lays out the costs of a bad hire in Part 1 of his two-part series on dealership hiring practices.

Tags: employment, Hiring, human resources

June 2014, F&I and Showroom - Feature

Attitude Adjustment

By Gerry Gould

Attitude might not be everything, but the magazine’s F&I insider says it can be the determining factor of success in many situations faced by today’s F&I pros.

Tags: employment, F&I manager, Hiring, possitive attitude

May 2012, F&I and Showroom - Feature

The Hiring Test

By Lon Leneve

The cost of employee churn can exceed $10,000 per position, which is why the magazine’s HR expert says dealers need to have a plan before they expand.

Tags: Dealer Management, Firing, Hiring

January 2012, F&I and Showroom - Feature

New Kids on the Block

By Jennifer Washington

Gen Y might be a mystery to some, but Kelly Wadlinger says she has cracked the code for recruiting, hiring and retaining a generation that’s 75 million members strong and coming of age.

Tags: Generation Y, Hiring, recruiting

November 2011, F&I and Showroom - Feature

Debating the Hybrid Manager

In the heat of the debate are (L–R): Joe Amendola, Bart Carpenter, Luis Garcia, Ron Reahard, Heather Haynes and Tony Dupaquier. Not pictured: moderator Kevin Jacobs.

By Jennifer Washington

The magazine’s annual conference brought together six of the industry’s top trainers to talk shop, but the age-old battle between sales and F&I dominated the conversation.

Tags: American Finance & Automotive Services, desk managers, F&I department, F&I manager, GSFSGroup, Hiring, JM&A Group, Reahard & Associates, Resource Automotive, Safe-Guard, sales department, Sales manager, training

November 2011, F&I and Showroom - Feature

[Updated] F&I Directors Talk Shop

By Tariq Kamal

The magazine has just posted the uncut version of the ‘Mad’ Marv-led F&I directors’ panel at the magazine’s September conference. Click below to check it out.

Tags: charge-backs, Customer Interview, F&I products, Hiring, Mad Marv, special finance

January 2007, F&I and Showroom - Feature

Finding, Hiring and Keeping Winners

By Joe Jacobson

Finding a winning F&I manager takes more than a gut feeling. It takes a good selection process, ongoing training and a pay plan that reinforces goals and objectives.

Tags: F&I department, F&I professional, Finance, Hiring, sales department, training

August 2006, F&I and Showroom - Feature

Temporary F&I Specialists Help Dealers Fill the Void

By Cheryl Knight

Every dealership is short staffed at times due to vacations, leaves of absence, resignations or terminations. Access to highly-trained substitutes keeps operations flowing and can even improve profitability.

Tags: F&I department, F&I manager, Hiring, Revenue, temporary F&I , training

May 2006, F&I and Showroom - Feature

Hiring Process Determines End Results

By Dr. Andrew Blazsanyik

Customer loyalty is often related to employee retention, making the initial selection of staff members critical. Prepare for interviews, use assessment tools and start new employees off right with thorough training.

Tags: Hiring, training

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Blog

So Here's the Deal

Ronald J. Reahard
Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard
In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Addressing F&I’s Internet Problem

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

The Repair Is Covered

By Gregory Arroyo

Change Is Happening

By Gregory Arroyo

Mad Marv

Marv Eleazer
Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

By Marv Eleazer

Overcome Your F&I Weaknesses

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler