April 2016, F&I and Showroom - Feature
By Dave Robertson
AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.
Tags: F&I, F&I process, Millennials, Sales Process
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By Ronald J. Reahard There are countless ways to sell financing and protection products, but only one way to truly connect with customers.
By Ronald J. Reahard Top trainer tells an F&I pro from San Antonio to stop fighting credit unions and join them. He also reveals three reasons most CU members should choose dealership financing.
By Ronald J. Reahard
By Gregory Arroyo The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.
By Gregory Arroyo The editor takes you inside a conference that had digital retailing makers wooing auto finance execs.
By Gregory Arroyo
By Marv Eleazer After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.
By Marv Eleazer His Madness shares a story of how good, old-fashioned customer care will always trump some algorithm or digital retailing tool.
By Marv Eleazer
By Jim Ziegler Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.
By Jim Ziegler The Alpha Dawg predicts that the latest round of technology disrupters will deliver more missed opportunities than closed deals.
By Jim Ziegler
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