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January 2012, F&I and Showroom - Cover Story

Just Give Him a Year

By Tariq Kamal

Greg Brown has orchestrated a 12-month turnaround at three dealerships in the past 15 years. Now, the owner of two of California’s top-volume Nissan stores is ready for his next challenge.

Tags: Customer Service, dealer, Nissan

July 2004, F&I and Showroom - Feature

Dealer Reserve: Making Cents of the Controversy

By Joan Shim

The media, attorneys and consumer advocates are waging war on finance reserve. Arm your dealership to weather the battle unscathed.

Tags: Aftermarket Products, captive finance, Chrysler Financial Services, Ford Credit, General Motors, interest rates, Nissan

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