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VIDEO: Tip of the Week

November 15, 2011

Tip of the Week: Handling Phone and Internet Customers

Gerry Gould says the best way to handle phone-in and Internet leads is to get involved early on. UDS’s director of training also shares a few tips on converting cash and credit union customers to dealership financing.

Comments

  1. 1. Steve Ellis [ November 15, 2011 @ 03:17PM ]

    Very good tip, the most logicial and simplist way to overcome.

  2. 2. Richard Horkey [ December 04, 2011 @ 03:39PM ]

    It looks like you hit the nail on the head,it all comes down to process which is most dealers achilles heel.

 

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